How long do your clients wait on average, before your staff sees them? Is it longer than 10 minutes? 15 minutes? Reducing client wait times is key to a well-oiled machine. You don’t want to lose clients because they are waiting too long to see a staff member.

Watch this video by Monica Dixon Perry, CVPM. In it, she explains a great tip to reducing your client wait time and improving the efficiency of your practice.


Monica Dixon Perry, CVPM
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Learn everything you need to manage a well-oiled machine at the VMC School of Veterinary Practice Management.

Special Announcement

Due to the COVID-19 pandemic, some of our nationally acclaimed in-person seminars have been cancelled for 2020. We are excited to let you know that we will begin offering virtual versions of some of our seminars through webinar events. These webinars also provide the opportunity to earn continuing education credits. 

The education opportunities that VMC is currently offering include: 

We hope to be able to offer more in-person events with you all soon, but until then, stay safe and take time to care for yourself, your team members and your families during this time.  

 Should you have any questions, please call 303-674-8169.

Thank you!