How long do your clients wait on average, before your staff sees them? Is it longer than 10 minutes? 15 minutes? Reducing client wait times is key to a well-oiled machine. You don’t want to lose clients because they are waiting too long to see a staff member.

Watch this video by Monica Dixon Perry, CVPM. In it, she explains a great tip to reducing your client wait time and improving the efficiency of your practice.


Monica Dixon Perry, CVPM
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Learn everything you need to manage a well-oiled machine at the VMC School of Veterinary Practice Management.