|H.R. Boot Camp for the Veterinary Practice
You're not alone! Personnel management is the
#1 concern for practice owners and managers!
Presented By: Mark Opperman, CVPM and
Sheila Roe Grosdidier, RVT, PHR
The number one management challenge facing every practice owner or manager is personnel
management. H.R. Boot Camp was specifically designed to assist with this problem.
This 2-day workshop starts off with the basics on how to hire, train and discharge your
healthcare team. You'll learn to identify "10" employees and how to cultivate more of
them in your practice.
H.R. Boot Camp also covers some "upper level" personnel management concepts.
We'll teach you the most common H.R. mistakes and how to avoid them. Participants will learn
how to improve employee retention and how to compensate based on performance. This truly is
an intense seminar to help you effectively manage the number one problem faced by practice
owners and managers.
The Hiring Process - Learn how to create a resource pool of applicants that will
allow you to hire "10" employees. We'll review advertising considerations, reference
checking and the most efficient interview process to maximize your time and
Policies & Procedures - During this session you'll actually develop an employee
manual for your practice to include the appropriate policies, procedures and legal
requirements. If you currently have a manual, this will be a great opportunity to
review and update it with current HR requirements.
Performance Planning & Evaluation - Let's help your employees be the best they
can be. Learn new and excitingways to handle performance planning and evaluations. We'll
look at various incentive programs and see if one's right for you and your practice.
Common HR Mistakes & How to Avoid Them - This is information every practice owner
and manager truly needsto know. We'll discuss requirements for documentation and
employment law. Keep yourself and your practice free from time consuming and often costly
labor board and legal actions.
Handling Personnel Issues - What's the number one HR problem? Dealing with
conflict and problem solving within the work place! Learn when to get involved and when
to stay out of the situation. We'll address how to improve your communication and conflict
resolution skills so that problems are favorably resolved.
Compensation, Benefits, Motivation, Delegation & Discipline - Want to learn how
to determine the appropriate compensation and benefit package for your team? What
incentive programs might be effective for your practice environment? Learn the
techniques to become an efficient delegator and how to motivate your team to greater
practice success. If termination is necessary, learn the "broken record" response and
other techniques to liberate employees professionally and without consequence.
What To Do Next - Each participant will leave with an action plan to implement
immediately back at the office!
TUITION FEE: The tuition fee is $595 per person. The fee includes all workbook
materials, seminar instruction, 2 continental breakfasts, 2 lunches and refreshments
during the 2-day event. Please note that tuition does not include lodging or parking
REGISTRATION CONFIRMATION: All registrants will receive a confirmation and
receipt within three business days of receipt of registration.
CANCELLATION POLICY: You may cancel your registration up to 14 business days
before the seminar. Your registration fee will be refunded less a $25.00 service charge.
Cancellations 14 days or less before the event will forfeit your tuition. You are
responsible for your own lodging reservations.
WORKSHOP LOCATIONS & LODGING: A small number of rooms have been held on a
first-come, first-served basis. Please call the hotel directly to make reservations and
ask for the "VMC Group Rate". Please note rates and cut-off dates below.
Monday-Tuesday, September 23-24, 2013
Seminar Venue Pending
CONTINUING EDUCATION CREDITS (RACE APPROVAL):
This program was reviewed and approved by the AAVSB RACE program for 11 hours of
continuing education. Please contact the AAVSB RACE program at email@example.com
should you have any comments/concerns regarding this program's validity or
relevancy to the veterinary profession.
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