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Seminars
Veterinary Management Consultation

   
   
H.R. Boot Camp for the Veterinary Practice
You're not alone! Personnel management is the #1 concern for practice owners and managers!

Presented By: Mark Opperman, CVPM and Sheila Roe Grosdidier, RVT, PHR


The number one management challenge facing every practice owner or manager is personnel management. H.R. Boot Camp was specifically designed to assist with this problem. This 2-day workshop starts off with the basics on how to hire, train and discharge your healthcare team. You'll learn to identify "10" employees and how to cultivate more of them in your practice.

H.R. Boot Camp also covers some "upper level" personnel management concepts. We'll teach you the most common H.R. mistakes and how to avoid them. Participants will learn how to improve employee retention and how to compensate based on performance. This truly is an intense seminar to help you effectively manage the number one problem faced by practice owners and managers.
Day 1
The Hiring Process - Learn how to create a resource pool of applicants that will allow you to hire "10" employees. We'll review advertising considerations, reference checking and the most efficient interview process to maximize your time and effectiveness.

Policies & Procedures - During this session you'll actually develop an employee manual for your practice to include the appropriate policies, procedures and legal requirements. If you currently have a manual, this will be a great opportunity to review and update it with current HR requirements.

Performance Planning & Evaluation - Let's help your employees be the best they can be. Learn new and excitingways to handle performance planning and evaluations. We'll look at various incentive programs and see if one's right for you and your practice.
Day 2
Common HR Mistakes & How to Avoid Them - This is information every practice owner and manager truly needsto know. We'll discuss requirements for documentation and employment law. Keep yourself and your practice free from time consuming and often costly labor board and legal actions.

Handling Personnel Issues - What's the number one HR problem? Dealing with conflict and problem solving within the work place! Learn when to get involved and when to stay out of the situation. We'll address how to improve your communication and conflict resolution skills so that problems are favorably resolved.

Compensation, Benefits, Motivation, Delegation & Discipline - Want to learn how to determine the appropriate compensation and benefit package for your team? What incentive programs might be effective for your practice environment? Learn the techniques to become an efficient delegator and how to motivate your team to greater practice success. If termination is necessary, learn the "broken record" response and other techniques to liberate employees professionally and without consequence.

What To Do Next - Each participant will leave with an action plan to implement immediately back at the office!

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TUITION FEE: The tuition fee is $595 per person. The fee includes all workbook materials, seminar instruction, 2 continental breakfasts, 2 lunches and refreshments during the 2-day event. Please note that tuition does not include lodging or parking expenses.

REGISTRATION CONFIRMATION: All registrants will receive a confirmation and receipt within three business days of receipt of registration.

CANCELLATION POLICY: You may cancel your registration up to 14 business days before the seminar. Your registration fee will be refunded less a $25.00 service charge. Cancellations 14 days or less before the event will forfeit your tuition. You are responsible for your own lodging reservations.

WORKSHOP LOCATIONS & LODGING: A small number of rooms have been held on a first-come, first-served basis. Please call the hotel directly to make reservations and ask for the "VMC Group Rate". Please note rates and cut-off dates below.

  Minneapolis, MN:
April 2-3, 2012

Minneapolis Airport Marriott, 2020 American Blvd East, Bloomington, MN 55425
952-854-7441    www.Marriott.com/mspmn
*Group Rate is $149/night; Hotel Room Cut-Off = 3/18/12

Click here for Map and Directions



  Dallas, TX:
May 14-15, 2012

Sheraton DFW Airport Hotel 4440 W. John Carpenter Frwy, Irving, TX 75063
(972) 929-8400    www.starwoodhotels.com/sheraton
*Group Rate is $119/night; Hotel Room Cut-Off = 4/22/12

Click here for Map and Directions



  Seattle, WA:
October 8-9, 2012

DoubleTree Hotel Seattle Airport, 18740 International Boulevard, Seattle, WA 98188
206-246-8600    www.DoubleTree.com
*Group Rate is $119/night; Hotel Room Cut-Off = 9/7/12

Click here for Map and Directions



  Philadelphia, PA:
November 12-13, 2012

Embassy Suites Philadelphia Airport, 9000 Bartram Avenue, Philadelphia, PA. 19153
215-365-4500    www.EmbassySuites.com
*Group Rate is $159/night; Hotel Room Cut-Off = 10/12/12

Click here for Map and Directions



CONTINUING EDUCATION CREDITS (RACE APPROVAL): This program was reviewed and approved by the AAVSB RACE program for 11 hours of continuing education. Please contact the AAVSB RACE program at race@aavsb.org should you have any comments/concerns regarding this program's validity or relevancy to the veterinary profession.

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