  Mark Opperman, CVPM
Mark Opperman is the founder and president of VMC, Inc., a veterinary
practice management firm dedicated to excellence in veterinary practice
management. Mr. Opperman started his career as the Hospital Administrator
of the New Haven Central Hospital for Veterinary Medicine in New Haven,
Connecticut. As a result of his success and achievements at New Haven
Central Hospital, Mr. Opperman was sought after for advice and help in
veterinary practice management issues.
Through his firm, Mr. Opperman has consulted with over 800 veterinary
hospitals throughout North America providing timely and practical
assistance in such matters as hiring associate veterinarians, establishing
partnerships, exit strategies, employee issues, profitability and
efficiency. Hundreds of practices have benefited from the comprehensive
on-site consultation services offered by the firm and many more have
profited from telephone consultations and seminars. In addition to his
well-known seminar series, It's What's Up Front That Counts, Mr. Opperman
has lectured extensively within the United States, Canada, Europe and
Asia at such meetings as CVC, NAVC, World Small Animal Veterinary Conference,
Denmark Annual Congress, and the London Veterinary Forum. In 2009, Mr.
Opperman was asked to lecture in Australia and Hong Kong.
In 1981, Mr. Opperman founded the Veterinary Hospital Managers
Association, and continued his involvement for over a decade, serving
as its president until 1993. Through his VMC School of Veterinary
Practice Management he has trained over 300 practice managers from
throughout the US, helping them to become more effective managers and,
in many cases, contributing to their goals of attaining certification.
As a recognized authority in his field, he is the hospital management
editor for Veterinary Economics. Mr. Opperman is also the author
of Veterinary Business Management: A Guide to an Efficient and Profitable
Practice published by Harwal Publishing Company and, more recently,
The Art of Veterinary Practice Management published by Veterinary
Healthcare Communications. The Art of Veterinary Practice Management
has become a required management textbook in schools of veterinary
medicine across the country.
In November of 1987, the Veterinary Hospital Managers Association, Inc.
presented Mr. Opperman with the Veterinary Hospital Manager of the Year
Award in recognition of his many years of outstanding achievement in the
field of veterinary practice management. In October of 1999, the VHMA
further recognized Mr. Opperman with The Lifetime Achievement Award. In
2001, he was awarded speaker of the year by the North American Veterinary
Conference.
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