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So, You Work For a Jerk...
6 Things You Can Do and 1 Thing You Shouldn't
(Part 1 of a 2 part series)
by Sheila Grosdidier, BS RVT MCP
VMC, Inc. Evergreen, CO 80439
What makes your boss a jerk? Is your boss...arrogant, critical, loud,
sarcastic, condescending, conceited, unsympathetic, derogatory, malicious,
callous, insulting or uncaring? It is a common tendency to accept rather
than confront difficult behavior in bosses (along with ourselves). As an employee,
it often feels as though there is little control over how you interact with your
boss. While we cannot control the behavior of our boss, we can choose how we
will respond and how we will proceed.
In this first part of a two part article, let's look at three of the six
options that you can consider to make this a manageable situation.
- What Planet Do They Work On?
Every morning when Andrea walks into the NoCanTell Veterinary Clinic, the
first thing she wants to know is "will my manager ignore me this morning
like she does every morning"… like she didn't exist.
Do see your boss as a person with the same day to day problems and
personality idiosyncrasies to deal with as everyone else on the team.
While this does not excuse a seemingly negative behavior, bosses deserve
some degree of understanding that they, too, have things that distract
them at times from the people around them. If this is more than just an
occasional issue, it's time to manage your boss's potentially destructive
behavior.
- Consider having a private conversation regarding what you see as
your boss's behavior towards you.
- This may be the "instant message" needed to make your boss aware
of other's perception of his/her behavior and treatment of others.
- Ask if there is something you can do to make the interactions with
your boss more productive, professional and less confrontational or
destructive.
- Welcome to the International House of Negativity
We all know the game "telephone". People sit in a circle and one person
whispers into the next person's ear. That person turns to the person next
to them and whispers what they think they heard. This continues until it
goes around the entire circle and back to the person who started. By that
time the communication is no where near what was originally intended. This
occurs because though we think we are good communicators, all too often we
find that the message we send is received very differently from our intentions.
It's time for you to take the initiative.
- Establish short, scheduled meetings every two weeks to keep in
contact and make sure you are both on the same "page".
- Make sure that you have prepared a short list of topics to
discuss and make an extra copy for your boss.
- If you are not certain about the action plans after you have
discussed a topic, be direct and say that you want to clarify the next steps.
Making this extra effort will help short circuit the "telephone" game.
- Focus on yourself
Make a list of all the traits you would like your boss to have and make
sure that you radiate them. Enhance your own skills to be known around
the clinic as:
- Compassionate, complimentary, humble, gentle, kind,
caring, modest, warmhearted
- a teacher
- patient, tolerant, empathetic
Do choose to be the person you would like your boss to be. Lead by example.
- Do not complain and gossip.
- Focus on your own work and do the best job you can do.
- You will feel good about your outcomes and can go home
every night happy with yourself.
Next month we will provide 3 more options to help the employee deal with a
difficult boss as well as one thing that you should not do when you are in
these tough situations.
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